Contact Sales

As a Kalibrate Group company,  TAS and our clients benefit from the expertise of the wider team across the Group. Here, we meet Dave Huntoon from Intalytics. 

What's your role at Intalytics?

I'm the Managing Director of Client Services at Intalytics. The primary responsibility of our team is to act as an advocate on behalf of our clients, and to make sure that we provide them with actionable results on a timely basis.

What does a typical day look like?

It’s hard to describe a typical day, as unique challenges and opportunities have a habit of emerging every day. Each day inevitably includes some or all of the following components:

  • Client Interaction – working directly with our retail, restaurant, healthcare, banking, and private equity clients to provide a status update on our current projects on their behalf.
  • Prospective Opportunities – working with our Client Development team to develop a research plan designed to address a potential client’s needs as time- and cost-effectively as possible.
  • Statistical Modelling Team – collaborating with members of our statistical modelling team to quantify the factors that drive successful unit performance.
  • Mentorship – working with other members of our Client Services team.

What's the most satisfying part of your role? 

This has been my role for almost all of my professional career, with the exception of a brief stint going to law school and practicing law (I have now been a recovering attorney for 36 years), and have stayed in this profession because I love it. Upon reflection, I'd say that there are three areas where I derive the greatest satisfaction:

  • Addressing client needs – providing our clients with a solution or answer that addresses their needs and enables them to grow profitably is probably the single most satisfying component of my job.
  • Mentorship and training – helping our staff to develop new analytical and management skills and providing training to professionals throughout the retail industry.
  • Variety – I thrive on a diverse workload, and thoroughly enjoy helping Home Depot to evaluate a potential store deployment opportunity one minute and assisting a private equity firm quantify the whitespace potential for a proposed acquisition the next.

What does the future hold for Intalytics as part of the Kalibrate Group?

I am excited about the opportunities that the Kalibrate Group offers our clients, particularly in two key areas:

  • International growth – while our work to date has been concentrated in North America, Kalibrate currently operates in more than 70 countries around the globe. The close collaboration with Kalibrate will enable us to provide cost-effective global solutions on behalf of our clients.
  • Methodological advancements – we have been part of the Kalibrate Group for less than 2 months, and have already learned so much about the methodologies that our sister companies, including Kalibrate, TAS, and eSite have been leveraging. We look forward to further exchanges of best practices that can help us serve our clients even more effectively in the future.

What do you think are the greatest challenges and opportunities in the retail sector?

The COVID-19 pandemic has had two primary impacts on the retail sector: short-term impact on sales and profitability (either positive or negative, depending on the industry), and an accelerated growth of e-commerce as an alternate to brick-and-mortar patronage patterns.

The short-term impact of store closures has adversely affected those operators who did not have the funds or access to credit necessary for them to survive the impact of store shutdowns and reduced consumer mobility, and has resulted in an unprecedented number of bankruptcies (with more inevitability to follow).

Long term, however, the bigger challenge accruing from the pandemic concerns the ability of retailers to successfully adapt to an omni-channel world – for the most part, those who don't will fail.

What do you think are the greatest challenges and opportunities in the retail sector?

I've been practicing retail predictive analytics for more than 40 years, and have long recognized that retailing is an ever-evolving industry, with a need to constantly adapt to stay current with consumer shopping patterns. I've no doubt that retailing will remain an important component of our economy, with those operators able to stay abreast of changing demand the ones who will thrive.



Dave Huntoon